Remote or in-person assistance: how to choose?

PALMERA offers two ways to be supported, and the choice between the two depends mainly on the nature of your needs, not your budget.

Remote assistance

It covers any task that can be handled online or by phone: bookings, travel organisation, scheduling appointments, administrative tasks, finding service providers, coordinating your daily requests. It's the most flexible plan, suited to one-off or recurring needs, with no physical presence required.

In-person assistance

It provides you with a dedicated assistant, selected and briefed according to your pace of life, your expectations and the way you operate. It's the plan to favour when support needs to be daily and hands-on, or when the nature of the tasks requires an on-site presence: running a household, organising an office, coordinating a team of service providers.

How to decide

Ask yourself a simple question: can my needs be handled remotely, or do I need someone physically by my side day to day? Many of our clients start with a remote plan, then move to a dedicated in-person assistant as their needs become more complex. Not sure what to choose? We can talk it through together.