Privacy Policy

1. Who we are

This website (palmera-assistants.com) is operated by NUEVA CONSULTING, based in the United Arab Emirates, trading as PALMERA. For any question regarding this policy, you can reach us at hello@palmera-assistants.com.

2. Information we collect

We only collect the information you voluntarily submit through our forms: your name, WhatsApp number, email address, and, depending on the form, details such as the type of service requested, your nationality, languages, experience, visa status, CV or a presentation video.

3. How we use it

This information is used exclusively to respond to your request, understand your needs, and, where relevant, match you with the right client or Personal Assistant. We do not sell or rent your personal information to third parties, and we do not use it for advertising purposes.

4. How long we keep it

We retain your information for as long as necessary to process your request and, if you become a client or a partner assistant, for the duration of our relationship. You may ask us to delete your information at any time.

5. Your rights

You can ask to access, correct or delete the information we hold about you at any time by writing to hello@palmera-assistants.com.

6. Cookies

This website does not use tracking or advertising cookies. Only technical cookies strictly necessary for the site to function, set by our hosting provider, may apply.

7. Contact

For any question about this Privacy Policy or your personal information, contact us at hello@palmera-assistants.com.